CCPA Privacy Policy at Collection

Privacy Notice at Collection for California Residents

This Privacy Notice at Collection applies to Soultenders, Inc. and Soultenders Psychological Services, Inc.‎, (collectively, ‎ (“Soultenders,” “we,” “us,” or “our”‎) processing of‎ personal information of California residents to the extent the information is subject to the California Consumer Privacy Act as amended by the California Privacy Rights Act of 2020 (“CCPA”). For example, this Privacy Notice does not apply to personal information collected pursuant to various ‎‎exemptions ‎including for (i) ‎‎information collected subject to the federal Gramm-Leach-Bliley ‎‎Act and its ‎implementing regulations or the California Financial ‎‎Information Privacy Act, (ii) ‎‎medical and health information covered by HIPAA, and (iii) de-‎identified or publicly available ‎‎information.‎

Personal Information We Collect

We collect or use information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”). The chart below includes information collected for various types of individuals, such as our ‎customers, employees, and others. As a result, all of the categories of collected personal ‎information described below may not be applicable to you.‎ We may collect or use the following categories of your personal information in the following ways:

Category of Personal Information	Examples of Personal Information Collected or Used	Expected Retention Period or ntion	Business or Commercial Purpose(s) for Which Used or Collected
Identifiers	A real name, alias, postal address, unique personal identifier, social security number, driver’s license number, online identifier, Internet Protocol address, email address, account name or other similar identifiers.	Personal Information is retained based on internal retention policies, which typically requires retention for a period of seven years. Information is segregated by legal retention requirements and maintained in accordance with various local, state, federal, and other legal requirements. Personal Information will not be retained beyond the reasonably foreseen need to retain the information for legal or business purposes.	We use this personal information in providing our products and services, for human resources ‎purposes, and for other business or commercial purposes. For example: Providing you with the services that you request, such as by completing transactions, or facilitating your relationship with our therapist and other partners Communicating with you, for example to respond to inquiries To help maintain the safety, security, and integrity of our website, information systems, databases and other technology assets To create, maintain, customize, and secure accounts with us To provide alerts or other messages via email and/or text messages concerning our products or services that may be of interest to you For testing, research, analysis, development, including to ‎develop and improve our website, products and services‎ To identify individuals to administer benefits and leave of absence programs and payroll To communicate with personnel To keep track of records related to our relationship with personnel To evaluate applicants to join us as a partner, or for employment or other personnel relationship To obtain a background check, consumer report, or investigative consumer report about personnel or our partners To allow personnel physical access to our premises
Personal Information Categories Listed in the California Customer Records statue (Cal. Civ. Code 1798.80(e))	A name, signature, ‎Social Security ‎number, ‎physical characteristics ‎or ‎description, address, ‎telephone number, ‎‎passport number, ‎driver’s license or state ‎‎identification card ‎number, insurance ‎‎policy number, ‎education, employment, ‎‎employment history, ‎bank account ‎number, ‎credit card number, ‎debit card ‎number, or ‎any other financial ‎‎information, medical ‎information, or ‎health ‎insurance ‎information. ‎	See above	We use this personal information in providing our products and services, for human resources ‎purposes, and for other business or commercial purposes.‎ For example: Providing you with the services that you request, such as by completing transactions Communicating with you, for example to respond to inquiries To identify individuals to administer benefits and leave of absence programs and payroll To communicate with personnel To keep track of records related to our relationship with personnel To evaluate applicants for employment To obtain a background check, consumer report, or investigative consumer report about personnel To allow personnel physical access to our premises
Characteristics of protected classifications under California or federal law	Age, national origin, religion, citizenship, marital status, physical or mental disability, genetic information or ancestry, sex, veteran or military status.	See above	We use this personal information in providing our products and services, for human resources ‎purposes, and for other business or commercial purposes. For example: To keep track of personnel’s eligibility to work in the United States To support our partners For reporting to government agencies or regulators To provide appropriate services and benefits to all personnel
Commercial Information	Records of products or services purchased, obtained, or considered, or other related consumer histories or tendencies.	See above	We use this personal information in providing our products and services, for human resources ‎purposes, and for other business or commercial purposes. For example: Providing you with the services that you request, such as by completing transactions Providing you with information about our products or services that may be of interest to you Developing additional products or services Communicating with you, for example to respond to inquiries
Biometric Information	We do not collect this category of personal information.
Internet or other electronic network activity information	Browsing history, search history, online behavior, interest data, ‎and interactions with our and other websites, applications, ‎systems and advertisements. Network traffic and other electronic or internet activity performed when acting as our personnel through our systems.	Personal Information is retained based on internal retention policies, which typically requires retention for a period of seven years. Information is segregated by legal retention requirements and maintained in accordance with various local, state, federal, and other legal requirements. Personal Information will not be retained beyond the reasonably foreseen need to retain the information for legal or business purposes.	We use this personal information in providing our products and services, for human resources ‎purposes, and for other business or commercial purposes.‎ For example: To provide access to our website and the information about our products and services contained therein For the security of our website and information systems Providing you with information, including communications about products that may be of interest to you To support, personalize, improve our website, products or services To facilitate our therapist partners and other personnel’s use of our information systems To protect our information systems and other property from harm or damage To secure our information systems against attacks or misuse To verify compliance with our policies, procedures, and workplace rules
Geolocation data	Geographic tracking data, physical location and movements.	See above	We use this personal information in providing our products and services, for human resources ‎purposes, and for other business or commercial purposes.‎ For example: Facilitate services provided related to remote management Processing general location information provided by an electronic device when it connects to our website or other online services
Sensory Data	Images and audio, video or call recordings created in ‎connection with our business activities	See above	We collect this information as the result of personnel’s use of other systems to facilitate the security of our offices and information systems and use this information for our internal business operations.
Professional or employment-related information	Business contact details in order to provide you our services at ‎a business level, job title as well as work history and ‎professional qualifications if you apply to work with us. Current and/or past employment history, payroll records, benefits records, leave documentation, or medical records	See above	We use personnel’s personal information to support our human resources and other operations functions. For example: Evaluating job applicants’ suitability for a job opening Making decisions about promotion and determinations about seniority Supervision of personnel and their performance To verify our partners or other personnel’s licenses or certifications
Non-public education information (as defined in the Family Educational Rights and Privacy Act (20 U.S.C. 1232g, 34 C.F.R. Part 99))	Student records and directory information.	See above	While we may collect information about your education history directly from you for the same purposes described above, we do not otherwise collect information directly from education agencies or institutions.
Inferences drawn from other personal information	A person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes.	See above	We use this personal information for performance of our services, and for our business operations or human resource functions. For example: To support, personalize, improve our website, products or services To process or fulfill transactions We collect this information to evaluate job applicants’ suitability for a job opening
Sensitive Personal ‎Information	Personal information that reveals: a Social ‎Security number or other government ‎identifier; account login information; racial or ethnic origin, citizenship or immigration status, religious or philosophical beliefs, union membership, contents of ‎mail, email, or text messages. Or any of the following: collection and ‎analysis of information that concerns a ‎consumer’s health information.	See above	We use this personal information in providing our products and services, for human resources ‎purposes, and for other business or commercial purposes.‎ For example: To support, personalize, improve our website, products or services To process or fulfill transactions We collect this information to evaluate job applicants’ suitability for a job opening Credentialing purposes for provider credentialing Presentation and educational purposes

We do not sell personal information. We do not share personal information for the purpose of cross-context behavioral advertising.

We do not sell or share the personal information of minors under 16 years of age. We do share cookies with third parties as described in our online privacy policy. To opt-out of the sharing of information with third parties in this context, please adjust your browser settings accordingly.

Further Information

Please visit our website https://www.soultenders.com/ and our CCPA privacy policy for further information about personal information we collect, and your rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act of 2020.

If you have questions about this notice, please contact us at:
(626) 701-4249
info@soultenders.com
41 E. Foothill Blvd, Suite 102
Arcadia, CA 91006 ‎